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1934 reviews
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Nov 23, 2024Bogus charge never refunded
Accommodations were fine, but whoever is in charged of billing should be fired. They took my credit card for incidentals (paid for the room through booking.com) They said they were putting a $60 hold, and days after we checked out my card was charged $137. When I called to ask why they were charging me they asked if I was there to park and go on a cruise. I told them no, I had stayed in their hotel for 3 nights. I had evacuated FL because of Hurricane Milton. They said they would reverse the charge, but they did not. I contacted them multiple times because the refund did not go through. They never reversed the charge.
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Nov 17, 2024Would Stay Here Again
The staff was wonderful, helpful and friendly. The room smelled a little musty when I first arrived but I was not surprised given how humid the Charleston area is and I did not notice it after a while. The WiFi seemed to be pretty decent. The bed was surprisingly comfortable as were the pillows - more so than many other higher level properties I have stayed at. I slept very well. The breakfast was decent and always adds value. I was not there long enough to be able to rate everything. I was impressed enough that I would definitely consider staying here again and will also take another look at Best Western properties for future stays.
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Oct 18, 2024
Unworthy of the Best Western labeled; to be avoided at all cost
This facility is unworthy of the Best Western label. It is outdated, dirty, and service is below average. There is green, moss growing on the windows, the armchairs are worn, fabric, and varnish, the bathroom layout and design date back to the 60s To be avoided at all cost.
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Oct 02, 2024A Great Place to Stay When Visiting Charleston
We thoroughly enjoyed our stay at the Best Western Charleston Inn. Located just 10 minutes from all the tourist attractions in Charleston, the motel has a beautiful pool that makes you think you are at a resort. They offer a full hot breakfast with many choices. The beds were comfortable and the rooms were nicely decorated. The lady who checked us in was very nice and was able to get us a downstairs room even though we made our reservation shortly before arrival. There are many local restaurants to choose from just a few minutes from the motel. We would absolutely stay there again.
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Sep 30, 2024
Great location
It is an old building , but with amazingly clean rooms. I always choose this hotel because the location. Downtown is 5 minutes away and is withing walking distance to the best BBQ place. The GM is always there and they have great staff and good breakfast.