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Hotel overview
Look inside Horseshoe Las Vegas hotel to find a great room in the center of the action on the Las Vegas Strip.
Location
Las Vegas - Center StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking - Effective immediately, Horseshoe Las Vegas charges for parking.
Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
•Resort fee inclusions:
1.In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps
2.Fitness center passes for two per day (for those properties with a fitness center)
3.All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Dogs are the only animal allowed. Up to 2 dogs per room are allowed.
Dogs must weigh 50 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific rooms so it is imperative to book the PetStay Category.
Guests travelling with their dog(s) will be required to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Dogs are permitted to walk through designated common areas while on a leash and accompanied by the owner.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
28692 reviews
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Dec 24, 2024Stains and Dust in my clean room
The staff had no compassion my entire trip the front desk and cleaning staff have very flat personalities. (Rarely a smile)The front desk staff feels like talking to a difficult computer system , never listening to my concerns just trying to up charge the entire time. My room was nice but was not cleaned throughly at all. All the walls in the bedroom had stains. (Couldn’t capture in a photo). The room had very comfortable bedding and they provide a wireless charger in the room which was nice and we also had a great view. The elevators are clean and fast.We were able to enjoy the site of the new sphere which is a site to see. I was charged to check in early the change to an upgrade for more money to end up in a room that had a better view that was not throughly cleaned. She said this would be a good view for my boyfriend first time in Vegas and the view was nice. Called to ask if late check out was an option because my flight did not leave until 9pm and I was told as long as I call before 11am at checkout. I called at 5am and was told that no late check out options were available for a Tuesday morning. I had to visit the front desk and the lady I spoke with was Extremely rude to me and by the end of the conversation the room costed me an additional $150 to stay late. Upon my time to leave for the airport I called to asked about my checkout options and the lady had a hard time understanding that I just wanted to make sure that the checkout will be complete to as I exit the state back to Ohio and she repeatedly tired to argue with me because she believed I wanted a discount because I didn’t use the room the entire time but that was never stated by me I explained everything that happened to help her understand that I would be back in Ohio during my actual check out time. After going back and forth several times she understood that I was not in search of any discount.( at this point I just need to leave this hotel)
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Dec 23, 2024
Just a random casino.
Played blackjack at the high limit section. When compared to the rest of the casinos in Vegas, the high limit table game area needs an face lift. It looks outdated, dingy and unclean. Service is mediocre. It need some much needed updated lighting.
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Dec 17, 2024
Outdated hotel with poor service
The hotel is very outdated. Service from reception staff/bar staff was very poor. Check in/out service and bar service was very slow and it was hard to find a staff member to assist with any queries we had, and when we did we found staff were quite rude and unhelpful and had no interest in making our stay a pleasant experience. The cleaning staff were an exception, they were helpful and did a great job everyday. Hotel is in a good location to access the vegas strip and the rooms were comfortable and quiet but overall would not recommend this hotel.
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Dec 16, 2024Extra Charges
Checked out at front desk at 4am (check out time is 11am) and got charged a late check fee after the fact. My credit card statement was showing more than my receipt. No mention of a late charge from the front desk. After years of staying there will now go elsewhere.
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Dec 16, 2024
Majorly disappointed
We have visited Las Vegas at least a dozen times and have never encountered such an overwhelming stench of cigarette smoke as we did during this stay. The Horseshoe is in dire need of a new air filtration system. We’ve stayed at various hotels up and down the Strip and have never experienced air quality issues this bad. Our trip got off to a rocky start when the “south strip view” room we paid extra for with early check-in wasn’t ready upon arrival. Thankfully, Jeff at the front desk was helpful and switched us to a room with a view of the Sphere, which ended up being the highlight of our stay. Unfortunately, the room itself was outdated and not truly clean. We couldn’t even sit on the couch due to visible stains that appeared to be from bodily fluids—absolutely unacceptable. We ended up spending most of our time at Paris, which was conveniently within walking distance. It was a far better experience than anything Horseshoe had to offer.