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Hotel overview
It’s ideal for:
Travelers who want to experience Jamaica from a more exclusive perspective. Those who appreciate quality and attention to detail, as well as an extra touch of luxury. Demanding customers with high expectations.
FREE, unlimited WI-FI throughout all areas of our hotels
Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com)
Location
Runaway Bay- BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5646 reviews
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Apr 01, 2025Ok experience
The adults only side is where we stayed at. It’s not a quiet resort. It’s off a main road and it’s extremely noisy and didn’t sleep. The hallway noise at all hours with room service carts and cleaning cards. The food was ok restaurants only went to 2 and weren’t that good. Staff was a hit and miss. Some willing to help some couldn’t care less. The pool deck gets very slippery when it’s wet. Poor design to have those stones. No wifi in parts of the resort especially at the pool. The bar quality was horrible. No real name brand for vodka or tequila gave me heartburn every time I drank. Paper straws but kids side plastic straws. Rooms ok. Beach is horrible. Couldn’t use it at all. For what we paid for the money wasn’t worth it at all. There is other resorts better to stay at for less money.
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Mar 31, 2025WORST STAY EVER! I DON'T RECOMMEND
I just came back from Jamaica, staying at the Bahia Principe Luxury Runaway Bay, which is supposed to be a luxury resort. I was there to officiate a beautiful wedding. This is the worst resort ever! It is 2 stars at best. My room smelled heavily of mold, and I had to keep the balcony door open, but the smell was still in the room. My phone didn't work. There was also an issue with the bathroom where the water from the shower was pooling around the toilet, which is separate. I also noticed, when I went outside of the room, that the water from the shower was coming through the wall. I understand tropical climates and moisture issues, but this hotel is outdated and horrible. The hotel staff only offered me an aroma candle. Then they switched my room. The new room smelled of mold, but not as strong. It was late, and I didn't want to move at that point. They brought another candle, but I asked for compensation and was told there was nothing that could be done about it. There was a cockroach crawling in the hallway. My ordeal didn't stop there. I was stuck in an elevator. Along with being stuck in the elevator, it stopped working altogether. That caused me to have to walk up 6 flights of stairs to get to my room or walk almost the entire property to get to my room. The food was horrible. At the time of check-in, I wasn't given my wristband to enter the room and had to walk back to the front desk, which is the longest walk ever. When I was approached by one of the staff as to how my stay was, I informed him. He recorded everything and said he would talk to his superiors about compensation. He came back with they would offer me $100 voucher. I felt insulted because it was around 6:30pm and I was leaving at 6:30a the next morning. What was I going to do with the voucher? The food was horrible! The resort doesn't take into consideration those who are plant-based. There are not many options. They don't inform you that restaurants close at a certain time. The only bright spot to the trip was the massage by Russhana Davidson. That was 5 star. I just want you all to make it right. Some sort of compensation for all I experienced.
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Mar 31, 2025REALX AND ENJOY
The rooms were a bit outdated, but since you mainly used them for sleep, it wasn’t a big deal. The food was good and varied, which is a plus, but making restaurant reservations was a challenge. Only got 3 nights out of 7. We ate mostly at the buffet, and every night featured a different theme, which made it more fun and kept the menu from feeling repetitive. The staff was incredibly friendly, helpful, and accommodating. Just 10 minutes outside from the resort, SHARKIES seafood restaurant is a must-visit! It offers the best seafood experience—absolutely delicious. While it's a bit pricey, it's definitely worth it. The pools on the Luxury (adults-only) side were clean, with loungers always available. The beach on this side is quite small and disappointing , but the Grand side (Family -side) offers a much larger beachfront. If you are just looking to relax, this place is good.
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Mar 30, 2025
A Little Disappointed This Time.
We have been coming to this resort for many years. The rooms are great, the food is amazing and the employees are fabulous. Shoot out to Ashdaine Bennett who takes great care of us! My complaints.. which I’ve never had here before… it was difficult to get the dinner reservations we wanted because the restaurants are not open every day.very limited options. I could even book all of my available reservations because the restaurants just weren’t open. We stay on the luxury adult only side and pay a premium to do so. This time the resort was opened up for day passed to locals. I love the Jamaican people so they are not the issue. The problem was that it caused the pool and bar in our “exclusive” area to be packed and loud. Not what I paid extra for!
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Mar 30, 2025
Luxury side decent 4/4.5 star resort, rooms are a bit dated, food is good, excellent jerk chicken.
The hotel is not overly huge, fairly easy to navigate. This was our second visit there, better than the first. Decent room and view. There is a fairly lengthy beach to walk, the luxury side beach is much nicer. The ala cart restaurants were pretty good. Pools are nice. Staff are friendly and speak English. Carlos the hotel manager did his best to insure our visit was a good one. When we found no Canadian whiskey (CC) Carlos was on it to get a bottle down to the pool bartender bar, our favourite spot to hang out in the late afternoon. Don’t expect top shelf alcohol, last year there was Grey Goose vodka but several top shelf alcohols missing this year. It was cooler and more windy than the same time last year ( December 1 to 14) . A better experience than we had at the Bahia in Mexico March 2025.