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Hotel overview
At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka'an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It's ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14316 reviews
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Mar 04, 2025JJ studio
We had our wedding at Bahia Principe and it was spectacular! We used JJ studios for photography and Ivonne and Joel did a wonderful job. They captured every moment beautifully and the photos look stunning. I definitely recommend the studio for any photography needs to capture amazing memories.
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Mar 04, 2025
Excellent holiday at Akumal
Excellent hotel. We've been to this complex several times before but the first time that we had stopped at Akumal. Its a first class hotel. Staff can't do enough for you, and in particular Jose (in the Tulum lobby bar), Sepereno (in the Dolce Vita), Leonardo (In the Hindu,) Alexandro (in the Kuuk) Adriana (in the Coffee Bar) and Dennis (at the Beach night) were particularly helpful. The food is excellent. Staying at Akumal enables you to visit all the other hotels on the site so you can dine wherever you like. Speciality restaurants are very popular so book as soon as you can. Probably our only complaint was that the new "loyalty system" that is based on an app on your phone, does not recognise older bookings. We have been about 6 or 7 time since 2005, but the app only seems to recognise more recent books so it doesn't reflect our loyalty.
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Mar 02, 2025Peeping Tom at Akumal
We arrived at Akumal in February. We were assigned a ground floor room in building 51. My teen daughter was in shower and I was sitting at the end of the bed watching tv. Suddenly I noticed a man resting his hands on the balcony with his phone - filming me or taking photos. I approached the balcony and he did not move. I quickly closed the drapes and called the front desk. I told my daughter who quickly ran to see if she could get a photo of this man. She did! We then chased him all over the resort in hopes of then being able to alert the staff and authorities in identifying this jerk. The man ran into the buffet and pretended he was with someone else’s children (creepy). He was even talking to them. It was at this point I had the attention of 5-6 staff who then approached him. He was very rude and aggressive with the staff. Stated he was from the USA and he of course denied taking photos. The staff determined he was staying at Tulum and asked him to leave Akumal. I asked if the police were going to be called or if the man was going to be removed from the resort entirely. I was told “we don’t involve the police”. I also leaned that the man was allowed to continue his stay. He probably returned to take more pictures of guests. I requested we move to another floor (not ground level). I am appalled at the lack of security and concern for this incident. The staff and management seemed more concerned for their image (than guest privacy and safety). This man should have been charged and the police called. I’m disgusted. My daughter captured a picture of him outside a room near ours. I’ll share below.
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Mar 02, 2025
We won’t be going back.
The room was very old and tired. Restaurants were all booked up could not book prior to the trip due to their website. The responses from the staff were very disheartening. Very young staff with no experience not the place it was. It’s a three star at the highest. People smoking at the beaches all over the place, cigarette butts thrown on the ground staff walking around ignoring it. It’s not a good place anymore. They need to pick up their game.
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Mar 01, 2025
Fun in the sun
Pools are clean. Great water views. Plenty of excellent restaurants from which to choose. Staff is friendly and accommodating. Remodeled rooms are beautiful. Easy paths to follow around resort. Shuttles available to other resorts nearby and within resort to your room complex. Fun to see the iguana pop up by sidewalk - could make a game of it 😁