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Hotel overview
At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It’s ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14161 reviews
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Nov 18, 2024Resort has gone downhill
Resort has gone downhill. Staff were great and you didn’t have to wait in long lines for drinks, etc. Food lacked variety in buffets. Drinks weren’t great . We were a family group of 12 people and the App only lets you book a la cartes for your own room, even though it says you can add others. Restaurants had limited availability when we tried to book 10 days prior to our trip. Some had no availability. We were told that people who are “Members” (Not loyalty members) get priority. Room was old and dated and noise carried. (Some rooms are nicer than others) Towels were like sandpaper. 2 days with no housekeeping. Pools were nice and clean. We always found chairs. Except in the lobby - need to put a bar and seating in the lobby. Staff work hard to keep the resort clean but maintenance is definitely needed. It rained while we were there and a lot of ceilings were leaking. Some to the point that sections of drywall were collapsing. Used to be a 5 star resort. Not anymore.
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Nov 18, 2024Bahia Principe Mexico
Poor maintenance, phone did not work, only 2 electric outlets and only one worked. No longer a 5 star barely pushing a 3 star. Free transportation to and from the airport very unreliable and can be costly when they screw it up. Lots of apologies but no action.
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Nov 18, 2024
they got the room right by the 4th one
The resort is a big sprawling place, so expect to spend a fair bit of time waiting for a golf cart/trolley to pick you up and take you around the resort. Food was generally very good, alcohol drinks were hit and miss as it really depends on the bartender you get as to how good the drinks were. Orange juice mimosas for instance were bad everywhere since they don’t use fresh squeezed orange juice. Rooms, well, to keep it short, by the 4th one they got it right. But no one should have to change rooms 4 times in a week to get a decent room.
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Nov 17, 2024A Wonderful Experience for foodies, families or anyone looking to be treated well on vacation.
One of the best vacations we have had. The attention to detail at the a la carte and buffet menus, the kindness and professionalism of the staff, the beautiful beach and grounds, it was the vacation we had hoped for and received. We will return.
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Nov 16, 2024Wedding photographer - JJ Studio
We used JJ Studio for our wedding photographer at Grand Tulum. Our experience was great, Joel and Ivonne were great to work with, very calm and easy going. We received almost 400 pictures, they tried to capture the entire experience us without the stress, which was very important to us. We would definitely recommend, and we would absolutely book again.