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Hotel overview
Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand! You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex. Stay at 1 and Play at 2: Staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.
It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.
FREE, unlimited WI-FI throughout all areas of our Hotels.
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16591 reviews
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Feb 04, 2025Experience in January 25
Grounds are just gorgeous, flowering shrubs and palm trees everywhere. Staff always friendly and helpful. Restaurants a bit of a problem. They say you can prebook on line. We tried many times without success. I heard other guests say the same thing. Some restaurants were closed for renovations too. We eventually got three and all had delicious food and great service. Buffet food is good but lacking vegetables. They always had stir fry of peppers,onions and zucchini. Good but repetitive. I would also like to see more fresh fish of any kind,not just tuna.There is lots of choices at each meal for sure. My.grand daughters are fussy eater and they found lots to eat. We were in a room that had been renovated. I much prefer the beautiful floors they had before. The toilet area is like being in a closet,no air and motion lights going off every few minutes. Other than that the room was clean,king size bed and beautiful ocean view. It even had a rack on the balcony wall to dry your towels and bathing suits. The pools were lovely and warm,ocean area is beautiful,no sea weeed this time. Swimming in the ocean is best at the south end as there is not many rocks or coral. No problem getting a palapa either anywhere. Drinks were delicious,and there are stations were children can get juice and water and adults can get pina colada’s or daiquiri alcohol free. Snack bars,food was very good,a bit slow service at far end one. I highly recommend Gran Baha’i Tulum, we have been eight or nine times,sometimes alone and others with family or friends. Always so happy to arrive and so sad to leave☹️
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Jan 31, 2025
I would go back!
Very clean and comfortable. Spacious rooms. The buffet was good; oatmeal needs a revisit but other than that there was incredible variety of food choices. The restaurant experiences were excellent; food and service beyond expectations. Tour sales people were helpful, not pushy. Most important, I felt very safe at this resort.
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Jan 31, 2025
1st Mexico trip
My review of the resort is a little long, When i booked this resort, I started to read reviews on different sites and at times made me concerned but did not change as I remember that so many people complain about almost everything. So at the airport it was about 45 minutes to get through immigration and 45 for luggage. We then went and looked for Canada Transfer(highly recommend) and off we went. We arrived at the resort 5:15 pm and check in was all together 20 minutes and we upgraded to renovated room in block 10 and was a great location and close to all things. DO NOT look at the weather forecast as it can change every 20 minutes, yes we had cloud, rain and tons of sun and the wind was storng most days. The main pool was our to go area 1st few days but then we stayed in the area but went to the pool above the main and was quiet but you could still here the music which was nice. The entertainment staff(Erick, Alejandro) make it so fun for all guest of all ages and are a huge asset to this resort. The beach was very nice and I would say if you want water shoes use them but I found you will be just fine if you don't have them, also very little seaweed most days, the last 2 days there it was bad due to the very strong winds but they are cleaning before the sun is up and do the best they can. The food was good, we did 3 al a cartes, 1st was mikado and the food was just okay but the chef was a 10/10 forgot his name. 2nd was tequila and i was not a fan but my wife said 10/10 and 3rd was Don Pablo and would give it a 10/10 and staff were very good. The buffet Yukatan was good, had so much choice and never ran out of food like some people have said in reviews. We had Edwin almost every meal we had there and he makes it even better as he treats you like his own family. We did the bracelet upgrade for use of all resorts and I would say if you need it do or just book Akumal to start with, I was giving a deal but did not use it enough as we had more than enough stuff to do at Tulum. Also the animals are everywhere but makes the trip to see them and never felt on safe as they leave you alone and you leave them alone. So to end this review off, is this a 5* resort no, but I would give a huge 4* and if you are on the fence ignore everything you read and go as you will regret not going as this was our 1st time in Mexico and would come back for sure to this resort. Any question message and will do my best to help with it.
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Jan 29, 2025Go with the Flow and you'll have a Wonderful Time.
This is a very nice place to take a family. If you don't expect anything extra, you will have a marvelous time. The Buffet is stupendous--everyone was happy from kids to vegans to fish & meat lovers. The grounds, the pools, and the rooms were very clean; workers are everywhere keeping the place nice. The beach is lovely, and there are lots of lounge chairs--never had to search for one; we particularly liked the loungers that were under the palm trees steps away from both the pool and the beach. The only time you might be unhappy here is if you are trying to book specialty restaurants are anything else that requires special attention. It's just not worth the aggravation, and for the price point, I get it--you get what you pay for. If you want the special attention, you'll have to pay more. But otherwise, this place was terrific.
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Jan 28, 2025
Returning for SURE
We had an amazing time at the hotel. The staff was very helpful. There was a bit of shuffling with our room and the hotel provided strawberries and champagne to make up for it ! What a wonderful stay! The pool was so clean. The rooms where amazing!