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Hotel overview
The ideal place for families within the Bahia Principe Riviera Maya complex, where children and adults alike have their own spaces to enjoy and the opportunity to get close to the exuberant local nature. At this hotel, you’ll have top facilities and areas for kids, such as the waterpark, plus the chance to choose family rooms that sleep up to seven people. You won’t need to worry about a thing and you can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe resort (fees apply), and take the kids along, too. After the sun sets, dance the night away at the discotheque or try your hand at the casino. Hacienda Doña Isabel also offers a variety of shops on site. You'll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout. Enjoy access to the a la carte restaurants of the Bahia Principe Grand Tulum (reservations requiered)., located within the Bahia Principe Riviera Maya complex.
24-hour all-inclusive, 3 à la carte dinners in restaurants per week of stay, spacious rooms and well-kept gardens, free 24-hour WiFi throughout the hotel, safety deposit box in the room, mnibar, lounge chairs, beach umbrellas and towel service for the beach and pools
It’s ideal for:
Families with young children. For parents who want to enjoy every second of their vacation.
FREE, unlimited WI-FI throughout all areas of our hotels
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)
Location
Playa AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
17775 reviews
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Mar 11, 2025WORRY FREE AND FUN FILLED
From the rooms, to activities, food and everything in between, this vacation was one of the best we've had a family! Staff was accommodating and attentive. We are trying to go back this year!
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Mar 11, 2025£4.000 down the drain never had this problem so I will be using riu in future
Food fantastic first four days then went down hill cold food and very bland and very repetative all hot food very bland tried too explain to Sheffield and to tui but fell on deaf ears until my good food poisoning from Ala cart resteraunt terrible food under cooked I don't recomend this resort again riu hotels are far better
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Mar 09, 2025
Great stay at Bahia Principe Coba!
Honestly, don't let the bad reviews scare you away. It's a beautiful property, and the majority of satisfied guests probably aren't leaving a review! Pros: -Beautiful and well maintained grounds, with villas surrounded by greenery and the sounds of nature. -Plenty of walking paths, which are well lit in the evening. -Staff are very friendly and helpful! -Beach is within walking distance/trolley ride. Just use your phone map the first time you walk so you don't get lost! -The Coba part of the beach is a good size, is sandy, and is well protected from waves. The bar at the Coba beach is available to Coba guests (the other beach bars are not, without an upgrade). -The Kukulcan buffet (main Coba buffet) has a great selection. The omelette bar was a favorite. -The a la carte restaurants are a treat (Mediterraneo, Mikado Teppanyaky, and Le Gran Tortuga (Brazilian steakhouse) for us). Book early to get your reservation! -WiFi throughout the resort is excellent. We used the included basic WiFi, not the upgrade, with no issues at all. -Espresso coffee machines in the lobby. -Nearly instant hot water in the shower. Cons: -The walking paths are shared with the trolley carts, so you have to be on the lookout for them. -It takes a few minutes to get to the beach from Coba. -Despite designated smoking areas, smokers light up in all the outdoor areas. -Many of the beach chairs are only for guests from the other Bahia resorts. Pro tips: Get the Bahia Principe app for your phone and check-in 10 days before you arrive!!! This will let you book your a la carte restaurant reservations while they're still available. You can also view menus on the app. Use the app for concierge services, or any issues with the room. If your room AC stops working, check that the patio door is closed all the way. There is an interlock switch that prevents the AC from running when the door is open. Use Google (or the Apple equivalent) maps to find your way around the resort when you're walking. It works great. The lobby has a cashier that will exchange large Mexican peso bills for smaller ones for tipping. Take the bike tour (about an hour long, starts at 10:00 and 3:00) early in your stay to get an idea where things are located around the resorts.
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Mar 08, 2025Don’t stay here.
This is one of the worst hotels that I’ve stayed at in Mexico. Food is cold and of poor quality. I’m unable to get towels when requested. Housekeeping cleaned my room one time during my stay. Rooms are outdated but clean. Service in buffet and specialist restaurants are slow. Dining room staff is more focused on clearing and setting tables than servicing guest that are already eating. Spa services prices change based on which spa staff you speak with. Buffet closes early. Speciality restaurants limit you on your food choices. It’s really not all inclusive when you are not allowed to choose te menu options that you want. You can’t get fresh pool towels after 5 pm. Poor closed around 6 pm. The resort is not fully handicapped accessible. When you express your issues with staff they are argumentative instead of trying to correct the issue. Drinks are good.
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Mar 07, 2025
Buffett it is!
Not happy just checked in and not a single restaurant for our entire stay is available. Pretty sad Staff seems nice but honestly would liked to have tried one of their ala carte When I say not available I’m not talking group of 8 It’s me and my daughter JUST TWO!