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Hotel overview
The perfect family vacation at the Bahia Principe Fantasia Punta Cana - All Inclusive offers everyone days full of adventure, fun and of course, total relaxation. Immersing families in a dreamlike ambiance and bringing them closer to the legends of local culture. A Caribbean resort with castles? Welcome to a wonderland where anything is possible. A place that will delight families with its fantasy atmosphere. This family-friendly property has 512 suites, exclusive beach area, huge aquatic area and waterpark for children of all ages, a large theme-based swimming pool, exclusive facilities for children and teenagers, a quiet area with Jacuzzis and a wide range of restaurants and free WiFi throughout the resort.Staying at Bahia Principe Fantasia Punta Cana - All Inclusive, you can enjoy the facilities at Bahia Principe Grand Bavaro, Bahia Principe Fantasia Punta Cana - All Inclusive, Bahia Principe Grand Aquamarine - Adults Only - All Inclusive, • Total: 21 restaurants, 20 bars and 7 swimming pools. Access to facilities of some of the hotel may be restricted.
BRAND NEW! Las Olas Beach House is a newly built oceanfront restaurant area featuring new culinary specialties, available to guests of all hotels at Bahia Principe Bavaro complex*. This modern, contemporary two-story space has a surface area of 79.000 square feet. The ground floor features two beach restaurants, which respectively become a Rodizio and Mexican specialty restaurants at night, and a bar. There are three additional specialty restaurants for a la carte dinner on the top floor.
Large castles, themed restaurants, numerous spaces designed for families, Stunning shows with video mapping projected on the main castle, magic, legends and local traditions: every feature tells a story based around our mascot Papimber, the creator of the world of Fantasia, which is woven around the local culture. Teens Club The Loft, unique and exclusive area for teenagers and themed facilities that are exclusive to the brand.
Location
Dominican RepublicProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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A Beautiful Resort But Don't Trust The Food Safety
It's a beautiful and clean resort but there were numerous food safety issues that affected a full one-third of our group of 44 including one person who experienced Anaphylaxis that resulted in her spending a night at a hospital in a nearby town. In spite of her being taken by ambulance from the resort, not one representative from the Resort contacted her to inquire about her condition. Issues such as incorrect and/or only labeling about half of the dishes, never having enough serving utensils for every dish and once I observed a chef heating up shrimp on a grill that was, supposedly, only used to grill meats. It's a shame because just about everything else with this resort is excellent.
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Horrendous Experience from Check-In to Checkout
Our experience at this hotel was beyond disappointing. After a long flight, we arrived early, fully understanding that check-in is typically around 3 PM. We had requested early check-in in advance, so we were happy to grab lunch and wait. However, as we sat near the reception for hours (visible to the staff), we observed large groups arriving and checking in without issue. Even as we saw guests departing closer to 1:30 PM, there was no effort to address our request. Finally, after hours of waiting and being overlooked, my husband had to approach the desk to demand an explanation. Only then did they check us in, and the lack of courtesy left a bad impression. Unfortunately, things didn’t improve once we got to our room. The shower drain overflowed, soaking and damaging our shoes. Maintenance didn’t resolve the issue until the next day. Additionally, the pillows were unhygienic, with only one cover, exposing filthy ends. The mattress blanket didn’t even fully cover the bed, leaving the mattress exposed at our feet. The overall cleanliness and upkeep were unacceptable. I have photos to show the pillows and mattress. When we raised these concerns and requested accommodations, we were given a bottle of champagne—a dismissive gesture that did nothing to make up for the experience. After two miserable days, we left and checked into the Hard Rock Hotel, where the service and cleanliness were far superior. We will never return to this hotel and strongly discourage friends, family, and colleagues from staying here. This was, without a doubt, one of the worst hotel experiences we’ve ever had.
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food needs improving
Totally agree with a lot of other comments, we went fri 10th January for 4 nights (husband and son played golf in went for the relax around the pool) hotel impressive on arrival, really clean, lovely hotel rooms,spacious, modern, staff really attentative and nice, honestly only thing (a big thing) that takes it from feeling like a 5 star to a 4 star , is the food. it's not that it tasted awful, it didn't, it was all luke warm/cold, it was so odd, even if you waited for it to come straight out of the kitchen, still luke warm, it was so off putting. if we'd have been there for more than 4 nights I think we would've been eating out (we were all inclusive) the diner was great for lunch , but dreaded breakfast and dinner, such a shame and hopefully can be sorted . but everything else great.
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AMAZING HOTEL AND STAFF!
My family and I decided to take a big trip to celebrate NYE! I can honestly say we made the best decision coming to the Bahia Fantasia! It was amazing! The entertainers were the best! Very kind, funny and entertaining! A few have turned into life long friends such as Jorge, Felipe, Ray, Sandy, and Patrizia! Thank you for making our holidays so much more fun and giving my kids so much love and attention! The restaurants were great, and the food was very tasty! I can’t pick just one staff that was amazing because they all were! They were very polite and helpful! Shout out to Leonardo! The rooms were great, very clean and spacious for a family of 4. I would highly recommend this hotel if you have a family! Again, thank you to Jorge, Felipe, Sandy, Ray, and Patricia for making this trip so entertaining!
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Not clean .. poor service
A terrible resort and experience. Not clean at all. My son got hands foot mouth disease. Other than good food and shows for kids its terrible. Was on 3rd floor with 2 strollers no elevator. My child baby crib had mold. No service from staff . Mosquitoes bites . They don't spray grounds. As a bahia member this is worse bahia I been too.