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Hotel overview

Across the street from two championship golf courses and nearby unique shops and restaurants in Whalers Village, this superior Hawaiian retreat provides an ideal vacation for families and golf enthusiasts seeking sun and surf. Spacious condominium accommodations offer fully-equipped kitchens and a private lanai, while the beachfront swimming pool, year-round children's program, modern fitness center and spa ensure unforgettable visits to this polished Hawaiian escape.

Location

Kaanapali - Beach
Kahului International Airport (OGG) : 27 miles

Property information

Year Built: 1975
Last Renovation: 2012
Air conditioned guest rooms: 360
All rooms non-smoking: 360
Floors: 12

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Aqua-Aston Hospitality will no longer be operating the front desk at The Whaler on Kaanapali Beach but will be operating from an off-site location just minutes away. Aqua-Aston is well represented on Maui with seven resorts under our management – five of them in Kaanapali alone – and a proud legacy stretching back decades, sharing Aloha and providing excellent guest experiences regardless of whether we are located onsite or nearby. We will continue to offer customer service, housekeeping, and ma
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Departure Clean Fee for Studios: $139 (plus tax) per room Departure Clean Fee for 1 Bedroom: $199 (plus tax) per room Departure Clean Fee for 2 Bedrooms: $319 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Damage waiver fee: $79 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Reservations process fee: $69 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $33 (plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Porterage fee: $10 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Rollaway fee: $25 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Bedding requests are not guaranteed.

Rollaways are payable to the hotel directly. Cribs are complimentary.

Porterage is on a request basis payable to the hotel directly.

Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions through 03/31/19:
Parking
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing

Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
-Dry Sauna

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1641 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    As expected—except for balcony

    Hotel staff was very nice and accommodating. Paid for upgrade to the ocean view room but was unable to use balcony during entirety of stay due to that entire side of hotel’s balconies being painted—wasn’t told about painting by any staff, just walked into a room with a sign, which was really a bummer. Other than that, room was as expected.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Marvelous Maui

    Just returned from a 2 week vacation with my wife and adult son in Maui. The huge comfortable suite and superb facilities at Whalers made for a wonderful escape from the Canadian winter. Staff and amenities all 5* and the shops, restaurants, and sporting facilities (golf, tennis, pickleball) made Kaanapali an ideal location for our holiday.

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    I was very pleased

    We stayed for a week in a beautiful studio apartment on the top floor, with a balcony looking out over the adjacent shopping area and with side-views of the ocean and the mountains. We were pleased with the pool and beach, and happy for the parking for my rental car under the building. There is no restaurant.

    Dec 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best for relaxing

    Centrally located on Kaanapali beach. Perfect for those that do not want the whole tourist resort…just a beautiful room and amazing staff. Quiet with full amenities! Rooms are studio, one or two bedrooms depending upon your needs. Recommend booking direct.

    Dec 05, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great visit

    We stayed in Tower 2 on the 7th floor facing the courtyard. It was quiet and had a great view of the ocean even at night. The condo was clean and roomy. A table and chairs were on the balcony for our one bedroom condo so we ate breakfast out there. The bonus was the in-room washer and dryer with detergent. The location of this property is ideal because it is next door to Whalers Village. The ABC store on the second floor of Whalers Village allowed us to buy groceries and ready made wraps, sandwiches, etc. if we didn't feel like going out. The courtyard dining offered to-go options. Very close to Leilani's, Hula Grill and other popular restaurants. The beach was wide (as opposed to further south on Kaapanali Beach) and the sitting beach chairs were sturdy. Note: Since we drove in at night, it was confusing to drive into The Whaler entrance as you see three buildings. I didn't realize Aston was a management company. There is nothing to indicate Aston on the signage so check-in at The Whaler front desk which is manned 24 hours. Parking is underground and can be busy. We always found a spot though. There is an outdoor backup lot if it is full. 45 minutes drive to the airport. We turned in our rental car earlier in the stay so got a taxi back to the airport - $86 for two on Thanksgiving afternoon. I feel beach umbrellas should be part of the resort fee to provide shade on the beach. If you want shade, the pool is the only place without paying for it. Not all chairs at the pool are under shade either as the pool area is smaller and fenced in.

    Nov 30, 2024