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Hotel overview
Location
PhoenixProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- 4 Oasis water park passes per suite/per night. (based on seasonality – hours on website)
- Unlimited high-speed wireless Internet access
- Athletic Club admittance (must be at least 16 years old to utilize facility)
- Valet and overnight parking
- In-suite coffee provided daily
- USA Today newspaper upon request
- Shuttle service to Arizona Mills Mall
- Unlimited credit card, toll-free, local and collect phone calls
- 20% off a golf round
- One free appetizer from our “Favorites” selection in the lobby bar when you purchase two drinks of equal value
The above list may not be comprehensive. The hotel can provide the current fee and inclusions upon guest check-in.
Ratings & reviews
TripAdvisor traveler rating
1687 reviews
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Jan 19, 2025Az Resort That Has It All
Excellent resort. The staff meets your every need and the room, pools and water park is icing on the cake. Easy check in and very thorough check out with a link of charges before check out. Easy walk to restaurants and convention center. The beauty of the resort never stops.
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Jan 04, 2025
Wonderful classic old style resort
Classic old resort with spacious public spaces and 2 room large suite. Especially the lobby which overlooks the golf course and has great fire pits and sitting areas. Did not try the restaurants but the lobby bar is great with wonderful bartenders. Would highly recommend for families and a multiple day stay.
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Dec 30, 2024Not impressed
The room is designed just for maximum of two people . The sofa bed is very uncomfortably and also the light cone through as no curtains in that room . Also the prices at the bar are a rip off . I understand why there is no people there. The gym and the nice views are the best of this resort .
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Dec 30, 2024
Great place to stay with kids!
Great property! The water park and gym were amazing. Bed was comfortable and staff was very friendly! There was a ton to do with the pools all around. It was nice to sit up at the lobby and enjoy the fires while watching some golf. Would recommend this for families.
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Dec 27, 2024
Great Resort Experience
This is a truly great resort. The facilities are stunning and clean. The grounds are maintained very well, the rooms are large and well-appointed, and the premises was festively decorated for the holiday season. We frequently made use of the lobby building -- especially due to the holiday -- because they had great food (Starbucks + more) for breakfast, and superb gelato at night. The rooms themselves were clean and spacious with a living area and a bedroom area. Bathrooms were small, but again clean. We were only able to enjoy the water park on 12/23, because it was closed 12/24 and 12/25. I don't have a problem with this decision; it would make sense to close an amenity for Christmas. What I did have a problem with, however, was the fact that the resort failed to notify already-booked customers of the change from not closed to closed on those dates. When people call your resort and are told (specifically told that the Waterpark would be open 12/24 and 12/25) information you should either make good on your promise or properly notify guests of your change in decision. Adding that information to the website in November, when people have already booked is unacceptable -- not fair notification to those who were misled by your own organizations words. For the sake of others, please at least email or call folks in situations like this is in the future. To end on a positive note: this resort was truly wonderful and relaxing. We enjoyed all of the features of the resort, and I'm not willing to dock the rating because of this rare inconvenience. The staff was truly great as well. They were so generous to work during these dates and brought the holiday cheer the whole time -- truly wonderful + kind people.