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Hotel overview

In the heart of Waikiki, this charming hotel provides the perfect blend of friendly service and thoughtful amenities. Inside the resort, a spectacular Oceanarium serves as a one-of-a-kind centerpiece for delicious International Cuisine, while a 24-hour fitness center, full-service spa, tennis courts and unique lobby boutiques create the perfect setting for fun in the sun. The hotel is situated across the street from Waikiki Beach and within easy walking distance of shopping.

Location

Across the street from Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property information

Year Built: 1979
Last Renovation: 2011
Accessible rooms: 14
Floors: 38
Total rooms: 837

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Hotel details

Dining

Dining options are available at this hotel.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory In support of the Highgate Charitable Foundation (HCF), the hotel will be applying a one-time $5.00 fee to all guest folios on the day of arrival (this will be charged on the first night only). All reservations are opted-in unless the guest opts out at registration prior to checkout.
Advisory A minimum Carbon Neutrality Fee of $1.17 + tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Fees are subject to change without prior notice. Carbon Neutrality Fee nightly fee to account for carbon off-set of a family of four. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A mandatory Resort Amenity Fee of $50.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The hotel credit card processing fee of 2% will be assessed on all credit and debit card transactions. • The processing fee will apply to all charges including but not limited to: - Guest room charges - Incidental charges - Restaurant charges, including all Food & Beverage, Catering & Banquet charges - Gratuity charges - All Taxes • No credit card processing fee will be assessed on payments made by cash, check, electronic check, bank wire or ACH
Advisory A minimum valet parking fee of $55.00 plus tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum self parking fee of $48 plus Tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates upon arrival and may not be eligible for any promotional offerings.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed daily resort fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

• Bottled Water: Two complimentary locally-sourced bottles of water per room, per stay. Purified water stations also available in resort lobby

• Fitness Center: Daily access to Fit Waikiki Wellness Center.

• Hawaiian Cultural Classes: Classes includes Queen’s legacy tour, lei making, hula lessons and Hawaiian lessons

• Honolulu Museum of Art: Enjoy complimentary entry for two guests to the Honolulu Museum of Art when you show your guests room key, Reservations are quired by calling 808.532.8700

• In-Room Coffee: Enjoy a selection of signature ‘Alohilani coffee by Hawaiian paradise Coffee and tea from the convenience of your guest room

• Internet Access: Wireless high speed internet access in guest rooms and throughout the resort

• Local Newspaper: Available daily at Guest Services

• Oceanarium Educational Program: Conducted by the ‘Alohilani Oceanarium dive team. See daily event listing for details

• Parking: Pay for Self-Parking and be upgraded to Valet Parking service for the first night of our stay

• Phone Calls: Unlimited local calls and up to 60 minutes long distance/international telephone calls per day

• Portable Phone Charges: Available for use from Guest Services

• Self-service 24-hour workplace: Complimentary boarding pass printing and copying services

• Spa Service Credit: $20.00 per room per stay at Fit Waikiki. Please note spa services must be reserved. Contact 808.921.6171 for reservations. 

• Surfboard Storage: Self-serve locking surfboard racks with unlimited use during your stay (subject to availability)

• Tennis Courts: Access to ‘Alohilani’s 9th floor rooftop tennis courts. Tennis equipment available at Fit Waikiki.

• Beach Candy: Guests can select from a wide range of items from Beach Candy store located at Twin Fin hotel located at 2570 Kalakaua Avenue to further enhance their beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Surfboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2780 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Misleading and Underwhelming

    This resort falls far short of the 4- or 5-star rating it claims to have. We booked through Costco, which listed the Alohilani as a “5-star resort” with a user rating of 4.2 at the time. Unfortunately, our experience aligned with every negative review we later read. Be sure to carefully filter and read all reviews before booking. Here’s our breakdown: Positive * Staff: The staff are incredibly kind and helpful, and their professionalism stands out. * Valet & Check-In: The valet and check-in experience create the illusion of a luxury resort—unfortunately, that’s where the positives end. Negatives Hallways & Elevators: * Carpets and baseboards are visibly dirty and appear to have never been cleaned * Popcorn ceilings are outdated and unbefitting of a supposed 4/5-star property * Musty, dusty odors permeate the hallways—terrible for anyone with allergies Rooms * Smell: The mildew and mold odor hits immediately upon entering and doesn’t dissipate, even with AC or fresh air. * Cleanliness * Carpets in the room are just as dirty as the hallways. Bring slippers. * Shower and sink looked rinsed but not thoroughly cleaned or sanitized. * Baseboards are dirty. * Bathroom: The sink area is tiny—barely enough for one person * Pillows: You’re left with two poor options: rock-hard flat pillows or lumpy soft ones. Mixed Experiences * Water Temperature: The shower and sink water get dangerously hot—be careful. * View: A “partial ocean view” was as described, but noise from Waikīkī detracted from the experience. * Clean Towels: At least the towels were clean.Overall, the friendly staff and valet team cannot compensate for the poor room quality and lack of cleanliness. This resort is not worth its advertised rating. * Comfortable Bed * Pool: appeared clean, towels readily available. The crowd this place attracts though is definitely mixed.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay in Waikiki

    Wonderful service from the valet, very responsive and respectful, so with concierge and reception. Beds were comfy, bathroom essentials were plentiful for four people, with the exemption of coffee, although we went out daily. Enjoyed the poolside entertainment and food was delicious. I would definitely come back and recommend Alohilani.

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good with some problems

    First the good - the location of the hotel is great, right across the street from the beach and walkable to anywhere in Waikiki. Our room was in the "beachside" building with partial views of the ocean from the balcony, on the 5th floor. (The 5th floor is also access to the pool/bar area, so if you want quiet, ask for a different floor as you will hear all the people passing by to get to the pool at night. This area of Waikiki is busy all day and night long, so a higher floor might be your jam.) The room was clean and spacious. The bathroom was fine - no tub, not the most luxurious bathroom, but it was clean and came with lotions and potions (but not the little extras like cutips and nail files that you get at some nice hotels) There is a good pizza restaurant and ramen place in the lobby, both reasonably priced, and you can take-out to your room. The not so good - while the rooftop pool is a nice touch, there are not nearly enough lounge chairs for their capacity. Not even close! So if you arrive any time after 9am, forget it. There are ten premium chairs in the shallow end of the pool, but you have to pay for them. Considering you are paying a $50 resort fee daily and there are not enough chairs, it was infuriating. The staff direct you to sit in the bar area when there are no more chairs, but this is a level down from the pool. There are some very tired sofas with sagging cushions in this area, and then lots of tables and chairs. It is not exactly the relaxing-by-the-pool day you might have envisioned for your hard-earned vacation. They don't have beach chairs for guests, so that's not an option either. The cabanas look amazing in the photos, but also come at a pretty cost. Also maddening is the advertising in numerous places of their happy hour from 3-5pm. But when you go, the staff simply say, "We don't have happy hour." The pool is not heated, in case you care. And there were lots of kids when we were there - screaming Marco Polo and jumping into the hot tub, which was so counter to the bar vibe the hotel had going. It would have been nice if the hotel staff whispered politely to the parents that their little ones were disturbing many of the guests. If you want an adult vacation, this may not be the hotel for you.

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Location & Service. A little Overated but would stay again.

    Reception Foyer and Overall Facilities are great. Staff were attentive. Rooms made daily. Location is awesome with the beach across the road. Uber pickup/drop off at the front is no problem. McDonald's across the road. There are many convenience stores along the main road strip called ABC stores. There is one located next to the hotel that can be accessed from inside the hotel foyer also. Very convenient. The complex has two towers, the front being the smaller one and the rear being the higher one. We stayed in the rear tower on level 20 in a partial ocean view 2queen bedder. Don't expect amazing views in these partial ocean views as you might be disappointed if your one that needs a full uninterrupted view of water. We had the partial view of the ocean and the view looking opposite Diamond Head. Looking at the other side from the Lift lobby, Id say we had a better view to the Diamond Head Crater as the other view had other apartment towers blocking the view. Beds are comfy, has a small bar fridge. Bathroom/Basin area is tiny but it is what it is. Water flow from the shower heads are slow but kind of acceptable. Toilet flushing is very effective and kinda noisy. We could here the toilets getting flushed above us! We didnt use the pool as opted for the beach instead. Pool cabanas need to be reserved and paid for with the base price $250US! No thanks. There are beach towels that are available in reception for free to use at the beach aswell as umbrellas but first in, best dressed. Not sure how good the restaurant was downstairs as we always ate elsewhere. Balcony space more than enough. Overall a very good resort and would prob stay there again if the price is right..

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Always a great stay at Alohilani

    Amazing staff with clean rooms and a very well kept property. Make sure you add the Longboard Club to your stay for a great breakfast and happy hour bites with beer and wine! Well worth it. They also have a beautiful gym for you to use and the pool is always happening

    Nov 06, 2024