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Hotel overview
The all-inclusive Alexandra Resort features a beach front location directly on Grace Bay Beach, spacious studios and suites and all-inclusive amenities. Customer service is paramount and guests will enjoy personal service from our attentive and friendly staff who strive to make everyone feel welcome.
The resort’s spacious suites are distinguished by high ceilings and large decks or patios. The experience of staying at Alexandra Resort is a unique one. Resort amenities include a large lagoon-style swimming pool, five restaurants, a spa, 24-hour front desk, an exercise room, non-motorized water sports, bicycles and Wi-Fi property wide. The all-inclusive program features the stay at one, play at two experience with Alexandra Resort’s sister resort, Blue Haven. Together they feature seven restaurants, six bars, two spas, a kids club, complimentary shuttle and dine around.
Location
Grace Bay BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3901 reviews
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Mar 10, 2025Meh
Really pretty resort, but the food was horrible. Had dinner tonight at Black Rock ordered the seafood boil and it was absolutely disgusting! The dish was supposed to have lobster which it didn't, crab in which they put imitation crab(surimi) and tried to pass off for the real thing. Very deceptive. I'm on day 2 and really not looking forward to the rest of the week.
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Mar 06, 202510/10 Experience!!!
We stayed with family and friends - it was completely accommodating for both. The staff was incredible - beautiful beach, clean rooms, good food. We loved Cheeky, Smiley, and Rhazzor. Cheeky was super fun in activities, was always making conversation, and helping others.
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Mar 05, 2025
Best Vacation
A great relaxing vacation. Food was good, service was great, Keisha, Garnel, Forty, Miliane, Judith Ann, Milan, Angela, and Richlande, were the best. Activity/entertainment team were amazing; Tash was the best, so were Barbie, Shaq, RomJon, Dj Ding, Razer, Lettuce and, Cheeky were fun. Shuttle driver Steevenson was great.
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Mar 03, 2025
1st time here
We had the best time here and can’t wait to come back ! The food was great, staff was awesome, the beach was excellent and the rooms were clean ! We stayed in a room that had not yet been renovated - it was not luxurious but the bedding was nice/ the bed was very comfortable & we had a washer dryer in our room (which I was note expecting with just a garden view room) and everything was very clean ! We cannot wait to come back !
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Mar 01, 2025The good, the bad and the rainbow
If you want to experience what it’s like to be treated like the most valuable guest at the resort, you should absolutely go meet Tash. This young woman, with endless energy and a genuine passion for the guest experiences is unlike anyone I have encountered at the many other resorts we have visited. Thank you so much for going above and beyond to make sure we were having a great time on the resort. She made every guest she came in contact with, which was likely every single one, feel like they were her number one priority. Well done, lady! Oh, and she also has a beautiful singing voice that she shared with us a few different times. She should be teaching classes in customer service. Special props to (Big) Poppy for your amazing ribs, jerk chicken and hospitality! You were such a delight!!! The water in Turks and Caicos is the most beautiful I have yet to see. The beach was phenomenal! They played trivia and had activities for those who wished to participate, but I simply could not stay out of the gorgeous ocean. Now the downside. I would say probably 85% of the staff treated us like we were bothering them by asking for a drink, ordering a meal, asking for coffee…that was when they were not ignoring us. The coffee was terrible, by the way. The pool was always dirty, there were 2 bridges over the pool that were steep and slippery. One of the people from our group slipped and fell and was hurt pretty badly. The shuttle will only take you back and forth to their sister resort, and when the driver picked us up after dinner, he decided he’d rather go inside and chat with a friend while his van full of passengers sat and waited for about 15 minutes until finally a person from our group went the track him down. The elevator to our building broke, so we had to walk up and down 3 flights of stairs for a day and a half with a sprained knee. Tho we were told, it will only be about 20 minutes to get it fixed. No matter when we went to the buffet, the food was always cold and dried out. I highly recommend Turks and Caicos. Grace Bay is absolutely beautiful! Our room was nice, but I would probably look at other accommodations in the future. Oh I almost forgot to mention the sand fleas. Be sure to take or purchase bug spray.