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Hotel overview

Aiden by Best Western Austin City Hotel embodies a true authentic and boutique take on Austins eclectic spirit and the 78704 neighborhood. Enjoy our complimentary hot breakfast. Aiden provides the necessities for todays connected business traveler and engaged tourist with Google Fiber powered Wi-Fi. If you are looking for a bit of tranquility you can unplug at our serene garden pool or hot tub. Embrace #KeepinItAustin and WEIRD in the live music capital of the world with #BeYourSelfie moments for a one-of-a-kind Austin social experience. Close to Lady Bird Lake (South-Central Waterfront), South Congress, Rainey Street, 6th Street, Austin Convention Center, St. Edwards University, UT, State Capitol and Zilker Park. Please note that our bar will only be serving beverages. No food will be available at this time. Thank you for your understanding. Our hot tub is getting a face lift this summer and will be out of order Wednesday, July 17th to Thursday, August 15th. Our pool will remain open during this time. Our bar is closed for renovations. We are anticipating the restaurant and bar reopening mid August.

Property information

Year Built: 1974
Accessible rooms: 6
Floors: 3
Nonsmoking rooms: 158
Suites: 9
Total rooms: 158

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 And Under Are Free In Room With One Paying Adult In Existing Bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $40.00 per day with a $150 per week maximum.

Ratings & reviews

TripAdvisor traveler rating

4.5 1883 reviews
  • 5.0 star tripadvisor rating
    Supremely satisfied

    Great front desk service from start to finish. Superlative staff of amiable, highly competent, people. Good location for south Austin and comparatively quiet. This property is a real find. Will be staying there again when we’re next in town. For the price the best hotel in all Austin.

    Jul 26, 2024
  • 5.0 star tripadvisor rating
    Wonderful place to stay

    I wanted to get away for a while and I found this place at first I was a little nervous about it because of the area but when I went in the customer service and the atmosphere blew me away I stayed for ten days and it was fantastic loved how friendly the staff was and how helpful they were with me being disabled I works recommend this place for anyone who come visit or stay in Austin and want some new time. The breakfast was really good and they have all the amenities washer, dryer fitness center pool bar and most of all free parking a great place to stay room rooms are nice soft bed very clean and if you need anything, they come really fast 10 out of 10 will be back

    Jul 25, 2024
  • 5.0 star tripadvisor rating
    Quick Birthday Getaway

    We’ve been here several times & never disappointed. Very clean & along with a friendly staff. We took our son for his 18th Birthday & he loved it. We always have a blast at the pool & hot tub. Relaxing. The free breakfast bar is the icing on the cake. Highly recommend!

    Jul 16, 2024
  • 3.0 star tripadvisor rating
    an OK stay.

    I was disappointed with our hotel stay. The first thing we noticed upon entering our room was a strong musty odor, as if the carpet was damp. The bathroom also had an unpleasant urine-like smell, suggesting it had not been thoroughly cleaned. Despite the odors, we did not request a room change since we had checked in late at night and assumed the issue would be the same elsewhere. On the positive side, the hotel had a charming, artistic ambiance and the pool was a nice amenity. The breakfast was substantial, and the staff was friendly and helpful. While the double bed was small, it was soft and comfortable, and the air conditioning kept the room cool. The hotel's location near downtown was also very convenient for our needs. Overall, the cleanliness issues detracted from an otherwise pleasant stay, though the hotel's other amenities and attributes helped make up for it to some degree.

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Great experience, will definitely recommend and stay again

    Extremely comfy bed, great options for breakfast and the pool is awesome!!! Extremely kind staff and we will definitely stay again! loved the water filtered and coffee bar! My pup had great space to potty and the room was clean and comfortable for all 3 of us

    Jul 14, 2024