CDC Policy Update
COVID-19 testing is no longer required upon re-entry into the U.S. Learn more here.
Change and cancellation policy
Southwest is unique in the airline industry because we do not charge fees to change or cancel flights. And we at Southwest Vacations are waiving all change and cancel fees. You may still be subject to resort/hotel penalties.
If you would like to cancel your vacation for a Future Travel Credit, all you need to do is:
- Visit the Retrieve a Reservation page and locate your booking information.
- Cancel your reservation.
- When you are ready to rebook, here are the steps you can take to pay with your travel credit.
If you want to keep your current travel plans, then happy travels! We hope a getaway can set your mind at ease considering current circumstances. If there’s a change with your resort and/or destination, we will reach out to you with further information.
As travel opens up around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, car rental companies, shops, and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include but are not limited to curfews, attraction closings and reduced hours, size of group gatherings, social distancing requirements, health screenings and self-quarantine requirements. In addition, you must follow CDC guidelines and the recommendations of health officials. Please note that any public location where people have been or are present provides an inherent risk of exposure to COVID-19 and Southwest Vacations® cannot guarantee that you will not be exposed during your vacation. By traveling, you agree that you assume these inherent risks associated with your vacation. Any and all additional costs will be your sole responsibility.